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Support for your Dyson Supersonic™ professional hair dryer

Frequently asked questions

How does the Dyson Supersonic™ professional hair dryer differ from the consumer model?

The Dyson Supersonic™ professional hair dryer is designed specifically with salon environments in mind, with a filter engineered to meet the needs of a busy salon. It comes with a Professional styling concentrator, whereas the consumer model includes a standard Styling concentrator. The professional hair dryer also has a longer cable (3.3m) to allow freer movement around your clients.

Why does the Dyson Supersonic™ professional hair dryer have a different filter to the consumer model?

In busy salon environments, contaminants such as hairspray and dust are drawn into the filter by the powerful Dyson digital motor V9. To protect the technology inside the Dyson Supersonic™ professional hair dryer, we’ve engineered a depth-loaded filtration system with a 2,600μm (micron) woven mesh. During development, we tested eight different salon environments around the world, and engineered our filter to be able to cope in all situations. 

Does the Dyson Supersonic™ professional hair dryer require any maintenance?

To maintain performance, it’s necessary to clean the filter regularly. We recommend cleaning monthly, or when the white LED lights flash. You can clean your filter using the how-to video or step-by-step guide on this page. If the three red LED lights remain illuminated after cleaning, turn off the hair dryer and contact a Dyson Expert.

What is the voltage?

The voltage is 220–240V in the UK.

Will the new and re-engineered attachments work with my professional hair dryer?

Yes, the new and re-engineered attachments are fully compatible with older generations of Dyson Supersonic™ professional hair dryers.

Can I use the Flyaway attachment on any hair type?

The Flyaway attachment should be used only on dry and straight hair, or hair that’s been straightened.

How do I use the Flyaway attachment?

Hold the attachment at the top of the head until your client's hair is attracted to it. Then slowly run it along the length of their hair without pressing down on it. 

What precautions should I take while removing or rotating the attachment?

The attachment can get hot if you’ve been using it for a while. We recommend holding the cool edges when twisting or removing it.

What speed and heat settings should I select when using the Flyaway attachment?

We recommend the high speed setting. Adjust the temperature to suit your client's hair type: lower temperatures for finer hair, and higher heat for thicker hair types.

Why are the lights on my hair dryer flashing?

If the white LED lights flash continuously, your filter needs cleaning. You can clean your filter using the instructions in the how-to video or step-by-step guide above. If the three red lights remain illuminated after cleaning, turn off your hair dryer and contact a Dyson Expert.